Every Step Care consultancy
Every Step Care consultancy
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Comprehensive Support for Care Services

At Every Step Care Consultancy, I provide a range of specialised services to support care providers in delivering high-quality care and meeting regulatory standards. With a hands-on approach and a commitment to collaboration, I work closely with care services to ensure sustainable improvements. Here’s how I can help:

CQC Consultancy and Support

Navigating CQC regulations can be challenging, but I’m here to make the process smoother. I’ll guide you through the CQC inspection process, help improve your service’s rating, and ensure compliance with all necessary standards. Together, we’ll develop actionable plans and maintain ongoing support to uphold high standards of care.

Turnaround Management

When care services need significant improvement, I specialize in turnaround management to help you achieve better outcomes. I’ve successfully supported services in moving from inadequate to improved ratings, offering practical advice, management support, and effective solutions to address challenges. Turnaround success depends on teamwork, and I’m here to lead the way.

Every Step Care consultancy

Manager Coaching and Development

Strong leadership is the backbone of any successful care service. I offer coaching to help managers enhance their leadership skills, improve team performance, and strengthen overall service management. My approach is collaborative, working with managers to identify areas for growth and providing tailored coaching to address them.

Care Planning and Audit Support

Comprehensive care plans and regular audits are essential for maintaining high-quality service. I assist in developing and reviewing care plans to ensure compliance with regulatory standards. My audit services evaluate the quality of care delivery, identifying areas for improvement to keep you inspection-ready. These efforts require input from your team, and I’ll work closely with you to achieve the best results.

Mock CQC Inspections

Preparing for a CQC inspection? My mock inspections provide an invaluable pre-assessment of how your service would perform during an actual review. I’ll identify gaps, provide actionable feedback, and help your team prepare for success. Compliance is a team effort, and I’m here to help you get ready.

Mystery Shop Service

If you’re receiving inquiries but struggling to convert them into clients, my Mystery Shop service can help. I’ll identify barriers in your sales process, customer engagement, or service presentation. Whether through remote assessments or on-site visits, I’ll provide detailed feedback to help you improve conversions and enhance customer experiences.

Nominated Individual Service

For short-term support, I can step in as your Nominated Individual, providing professional oversight and guidance while holding legal responsibility for your service. This includes a minimum commitment of five days per month, ensuring consistent and reliable support to meet all regulatory and legal obligations. Open communication is vital, so I’ll work closely with you to address concerns and maintain compliance.

Recruitment and Staffing Support

Building a strong, capable team is essential for delivering high standards of care. I offer recruitment consultancy services, guiding you through effective hiring strategies and ensuring the right talent joins your team. Together, we’ll create a collaborative environment that supports your service’s success.

Pricing

I understand that every care service is unique, which is why my services are tailored to your specific needs. Pricing is flexible and based on the level of support required. Contact me directly to discuss your requirements and receive a detailed quote. Let’s work together to make meaningful improvements in care delivery.

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